World Electronics confident in satisfying customers

World Electronics here to deliver

Whatever its customers want to have, newly opened World Electronics says it will deliver.

Mr Ahmad Jabber, the supplier of World Electronics, has expressed his appreciation for the support he has received from the government, especially President James Michel, in the setting up of the business here. The business, he says, is helping to create employment opportunities for young people keen to work in the field of electronics.

World Electronics, which is based in MS Complex next to Barrel Trade Centre on Quincy Street, has on sale a variety of mobiles and accessories, DVD players, tape recorders, video camera, fax machines, computers, epilator, wireless phones, refrigerators, washing machines, among other items. But the interesting aspect of this particular electronics shop is that it has set out to satisfy its customers by selling them exactly what they need and not just anything.

People, Mr Jabber says, normally work very hard to save money to buy something they really need and according to him it is not fair on them to come to World Electronics and find out that the item they need is not available.

"World Electronics is a shop that will cater for what people needs and we will order for them whatever electronic item they want," he says.

All clients have to do is write their order in the blue book on the counter and the supplier will do the necessary arrangements to import the items. No additional costs will be imposed on customers placing the order.

Moreover, in line with its principles not to let down its customers, the shop offers guarantees of up to six months on all its products. Once the shop has acquired a good client base the guarantee will be extended to one year.

Mr Jabber says he also does not believe in over charging customers, especially when it comes to repairing damaged items, an additional service World Electronics hopes to offer in due course. He points out that there is a tendency among certain repair businesses to keep charging a client for repairing the same item over and over again. 

"Either they fix the item or they cannot fix it," he says.

World Electronics will be recruiting highly qualified technicians to work in the repair line of the business, where clients will be offered a warranty of 10 days upon the repair of their items.

"World Electronics is a shop for people from all walks of society," Mr Jabber says when talking about the prices of products on sale.

"We have very good mobiles selling for as low as R800," he adds.

World Electronics is also offering customers the possibility of getting access to certain products, for instance the very latest range of mobiles, the moment the items hit the world market.

The shop is located on the Eastern wing of MS complex, facing Nelcia's boutique. It opens from 9.00 a.m to 5.00 p.m. Monday to Friday and from 9.00 a.m. to 1.00 p.m on Saturdays.

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