VCS - Software - ASTRO

	Tour Operator Package Features

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4.Features

Reservations

Booking information

Passenger name
(Overseas) Tour operator
Reference
Remarks (coded)
Meet and greet representative
Arrival / departure dates
Arrival / departure flights
Flight reconfirmation
Number of Adults
Number of Children
Number of Infants
Itinerary language
Free format additional notes
Provisional/confirmed bookings
Time /user stamps for record creation/modification/cancellation
Custom (coded) fields (for additional statistical analysis)

Hotel

Hotel name
Tour Operator or Direct bookings
In/out dates times
Number of Adults/Adolescent/Children/Infants
Room type (Standard, suite etc.)
Meal plan
Number of rooms
Occupancy (Single/Double/Triple/Quad)
Print voucher
Include on Itinerary
To bill

Transfers

Transfer agent
Domestic flight transfers
International airport / local transfers
Client Pick-up date, time and destination
Client Drop-off date, time and destination
Number of Adults / Children
Print voucher
Include on Itinerary
To bill

Excursions / tours

Excursion operator
Excursion name
Client Pick-up date, time and destination
Number of Adults / Children
Print voucher
Include on Itinerary
To bill

Car hires

Car hire operator
Car type
Car book-out date, time and collect point
Car return date, time and return point
No of units
Print voucher
Include on Itinerary
To bill

Miscellaneous services

These are other services that can be provided that do not fall into any of the other service categories.

Service supplier
Service name (e.g. meet-and-assist fee, communication fee etc.)
Required date / time
Number of Adults / Children / infants
Price per unit or per person

Group reservations

Special Group rate
Group billing with possibility of sub-groups

Visa (passenger)

A detailed list of passengers and their particulars can be input for visa purposes

Surname
First names
Title
Profession
Date of birth
Place of birth
Permanent address
Passport number
Date of issue
Place of issue
Expiry date
Date visa (application) printed
Date visa approved
Unlimited number of individual passenger names per reservation

Invoices

Proforma invoices
Automatic invoice number assignment
Invoice in any currency per tour operator
No changes allowed to a reservation once invoiced

Credit notes

Credit note to "re-open" an invoiced reservation
Automatic credit note number assignment
Automatic audit trail of invoices/credit notes

Vouchers

Vouchers printable for all services
"voucher to print" flag
Customisable voucher design with company logo
Multiple copies possible for control purposes
Automatic voucher number assignment

Itineraries

Itineraries in different languages
All major European languages covered - English / French / German / Italian / Spanish
User-customisable phrases

Accounting

Links to external accounting packages such as Peachtree for Windows etc.

Operations

Local sale of excursions/tours
Arrival lists
Departure lists
Local transfer lists
Excursion lists
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Rates

Hotel rates
Transfer rates
Car hire rates
Excursion rates
Miscellaneous rates
Seasonal rates - standard rates offered year round, season by season
Special offers - special rates available for a limited period only depending on the booking date
Flexible rate structure
Net rates from suppliers such as hotels marked up by either a percentage or addition or a combination of both
Multiple net rates for different markets for the same hotel for the same season
Special rates for a single tour operator supported
Multiple Seasons with dates contiguous or not
Rate bands eliminates duplication of rate entry

System

Airport codes
International carriers
Cities
Countries by market
Currencies
Hire Operators
Hotel ratings
Languages
Locations
Markets
Meal Plans
Methods of payment
Passenger status
Rate bands
Regions
Representatives
Scheduled Flights
Seasons by year
Special offers
Hotel supplements
Tour operators by country, location
Transfer modes

User security

Group security access
Report security access
User groups
User list

User interface

Pull down menus
MDI - multiple document interface
Mouse driven
Iconised buttons
Command buttons
Drag and drop
Scrolling lists
Report preview and zoom
Queries
On-line help

Data export

All reports can be saved as lotus, excel, dbf, csv (comma delimited text files), wmf (Windows meta (image) file), RTF (rich text file) and more.

Reports

Full use of colour to highlight information
Graphs and charts
Drill down queries
Data mining
User defined queries, filters and sorts

Reservations

Hotel Confirmation list
Hotel Confirmation Summary
Domestic Flights list
International Transfers list
Local Transfers list
Arrival list
Arrival/departure list per tour operator
Departure list
Hotel rooming list in fax format
Hotel sell rates
Special offer sell rates
Tour Operator booking Confirmation list
Excursion list (Pre-booked and Direct sales)

Accounts

Reservations not billed report
Excursion Vouchers List by selecting from Pre-booked, Direct Sales, Cancelled or Accounts vouchers for a specified excursion sales date range
File-wise Profitability report per Market / Tour Operator
Invoice list

Statistics

Arrivals per Market
Arrivals per Tour Operator
Booking Statistics
Excursion Sales Statistics
Hotel room nights statistics per Hotel / Market
Hotel room nights statistics per Hotel / Tour Operator
Market-wise profitability report
Revenue report
Excursion sales rep performance

Rates

Hotel confidential tariffs
Excursion rates (net and selling rates)
Hire rates (net and selling rates)
Hotel rates (net and selling rates)
Miscellaneous service rates (net and selling rates)
Special offer hotel rates per tour operator and/or hotel (net and selling rates)
Transfer rates (net and selling rates)

Tour Operator Package

Reservations

Operations

Rates

System

Reports